Hopefully, you will not have problems with the PT Message Forum on Delphi. If you do, please read the following information and, possibly, you will find the solution.
If the suggestions below don't help you, try contacting Delphi service.
From: http://login.delphi.com/dir-app/service/faq/reg.asp
- Why do I have to register to visit a Delphi Forum?
- What use is made of the information I provide about location, age, gender?
- When do I have to log in?
- Why do I keep getting returned to the login screen, even after I've logged in?
- When I login, I get an error that says "Membername/Password combination invalid" - what does that mean?
- Are there any special requirements for Browsers?
- What is a Delphi Forum anyway?
- Is Delphi really free???
- Why do I have to register to visit a Delphi Forum?
Users of our Forums are asked to register so that we can show them pertinent messages (e.g. those they haven't read yet), be provided the personalized features such as the My Forums page, and be an identifiable member of a strong community of people. Registration is a one-time event, and takes just a minute to complete. After that you need only log in with your Membername and Password when you visit. You can even choose to have your Password saved on the login screen, so that you won't need to type it each time.- What use is made of the information I provide about location, age, gender?
This is an advertiser supported service, so your demographic data helps persuade advertisers that they should use this vehicle. Also, we attempt to show you ads that will be of interest to you based on this data. Read the Delphi Privacy Statement to learn more about how Delphi treats members' information.- When do I have to log in?
After registration, you need only log in once during each new online session.- Why do I keep getting returned to the login screen, even after I've logged in?
You currently have "cookies" disabled in your browser, or your browser does not support cookies at all. You will need to enable this feature in your software in order for the Delphi Forum login procedure to work properly. If you are using Netscape 4.0 or newer, click on Edit, Preferences, Advanced. Choose "Accept all cookies." If you are using Internet Explorer 4.0 or newer, click on View, Internet Options, Advanced, Cookies. Choose "Always accept cookies." Then, reload the login screen (or restart your browser) and try again. If you've installed any 3rd-party utilities designed to enhance the performance of your browser's cache or cookies, disable those as well.- When I login, I get an error that says "Membername/Password combination invalid" - what does that mean?
This means that you are mistyping your Email Address, Password, or both, when attempting to access your Delphi Forum account. To access Delphi Forums, you must use the Email Address and Password combination that you chose when you first created your account. If you cannot recall that information, please refer to the email we sent you after signing up, entitled "Welcome to Delphi Forums!". This message contains a reminder of your login information. You can also use the 'Forgottten Password?' link that appears on the Delphi login page - after verifying your email address we will send you a new password via email.I get a 'non-member request' screen when I try to use the invitation that was sent.
By asking to be a member and using a specific email address, you're pre-approved with that email address for access to your Delphi Forum. If you alter the email address during the Delphi registration process, you will not be able to access the Forum as expected. The address that you register with Delphi must be the same as the address the invitation is sent to.
- Are there any special requirements for Browsers?
Any browser that supports "cookies" will work on Delphi Forums. The Message Boards make extensive use of Javascript and frames, and the Chat service is Java-based, so for full functionality you should use a Web browser that supports those features as well. Both Netscape Navigator and Internet Explorer versions 3.0 and later meet these requirements. Windows 95 and Macintosh users should be able to take advantantage of all Delphi Forum services; Windows 3.1 users may need to upgrade to version 4.0 or newer of Navigator or Explorer to use Java Chat. There is also an HTML (non-Java) version of Chat currently in testing, and available for public use.- What is a Delphi Forum anyway?
A forum includes a message board for posting lasting messages anytime, a chat room for real time interaction, and a home page for ongoing displays. Some forums have large web sites here or elsewhere. They tend to draw passionate people with at least one interest in common, and can serve a small family group or a large international organization. See the About Delphi page for more information.- Is Delphi really free???
Yes. Delphi is free to join and use.
- I get an error message, "That Email/Membername/Password combination is not valid. Please try again". What does this mean?
- After logging in, the same login page comes up again! Why is that?
- I'm trying to get into a private Forum that I was invited to, but after logging in I just get a "non-member request" screen that prompts me to put in a Group Access Code! What's the deal?
- My hard drive crashed and I had to reinstall everything. I don't remember any of my Delphi info.
- I updated the email address that is attached to my Delphi Membername, but the old information still shows up on the login screen. How do I get rid of it?
- There are a bunch of Delphi account names that appear on my login screen that I don't want there anymore. How do I remove them?
- I have my password stored in my browser, but it always shows the wrong number of "asterisks". How do I fix this?
- I have my Membername and Password stored in my browser, but occasionally when I go to login to Delphi, all that is gone and I get the new member registration screen instead!
- When I try to go to my Forum, I get redirected to a login screen which has my Membername and Password stored in it. Will anyone who goes to my Forum see my information on their browser?
- After logging in I get a "404 Not Found" or "403 Access Forbidden" error. What do they mean?
- I can login and get to a Message Board, but as soon as I click on something it sends me back to the login screen! Why?
- What are the minimum browser requirements for logging into Delphi?
- I was invited to a private Forum, and was extra-careful to sign up for Delphi using the same email address that the "Invitation" was sent to, but after logging in I am presented with a "non-member request" screen that prompts me to put in a Group Access Code!
- When I try to signup for Delphi, I get an error message that "This Email Address is already in use" or "The MemberName you have chosen is not available." How come?
- I live outside of the US, and am having trouble getting my ZIP code or Postal code accepted when I try to register on Delphi.
- I get an error message, "That Email/Membername/Password combination is not valid. Please try again". What does this mean?
This one is straightforward - it means that the account name and account password that you are trying to use are not a valid combination. If you don't have your password stored on in your browser and do not remember what it is, refer to the "Welcome to Delphi Forums" email you received shortly after joining Delphi, which contains a reminder of your account information. You can use your Membername and Email Address interchangeably when logging into Delphi, so if you've forgotten one, try using the other. If all else fails, use the "forgotten password?" link that appears on the login screen, to have a new password sent to you via email. If you still encounter the same error message after receiving a new password, then your Delphi account might not be active. If you had requested that your account be cancelled at some point then we would have disabled access to your account. If that is the case then you can opt to create a new Delphi account - you'll need to choose a new Membername and specify a different Email Address in the process.- After logging in, the same login page comes up again! Why is that?
You have "cookies" disabled, or are using a browser that does not support cookies at all. A cookie is a line of text that is stored on your computer, that contains information about your Delphi identity. When your browser reads this information, it allows your Membername and Password to be stored in your browser so that you do not need to type your account information each time you wish to login to Delphi. Cookies are supported in version 2.01 and newer of Netscape Navigator, version 2.0 and newer of Internet Explorer, version 3.0 and newer of AOL, and version 2.7 and newer of Lynx. To enable "cookies" in Internet Explorer 4.0, click on View, Internet Options, Advanced. Choose "Always accept cookies", or "Prompt before accepting cookies", then manually accept any cookies set during the Delphi login procedure. In Netscape Navigator 4.0, click on Edit, Preferences, Advanced. Choose "Accept all cookies". You can optionally choose "Warn me before accepting a cookie", but you will need to manually accept any cookies set during the Delphi login procedure.- I'm trying to get into a private Forum that I was invited to, but after logging in I just get a "non-member request" screen that prompts me to put in a Group Access Code! What's the deal?
By sending an invitation to a specific email address, the Host of a Forum has preapproved that email address for access to their private Delphi Forum. We even supply a customized URL in the invitation, which is designed to prepopulate the Delphi Registration screen with the email address that the invitation was sent to. However if the invitee alters the email address during the Delphi registration process, they will not be able to access the Forum as expected. At this point the "invitee" should use the "non-member request screen" to send an email to the Host of the Forum, letting them know that they wound up signing up for Delphi with an email address that differs from the one that was pre-approved for access to the private Forum. The Host can simply resend the invitation to the address that was used - then the invitee will have instant access to the private Forum.- My hard drive crashed and I had to reinstall everything. I don't remember any of my account info. How do I get back in without having to create a new account? Arrrrrgggghhhh!!!
Don't panic, this is an easy one. If you had to reinstall your operating system (or got a new computer, or want to access Delphi from a different location from where you signed up), then your browser essentially has a 'clean slate' as far as Delphi knows. When you try to access a members-only area on Delphi, we send you to the login/registration page so that you can login to your existing account or create a new one. If Delphi doesn't detect an existing Delphi cookie in your browser, then we assume that you're not yet a member and present you with a 'new member registration' screen. However if you're already a member, just click on the "Already a member? - Login" link that you see at the top of the registration screen. This will reload the page in "login" mode instead of "registration" mode, and let you put in your existing Membername or Email Address and Password combination. If you can't remember your Membername and/or Password, use the 'Forgotten Password?' link that you'll see there, to have a new password sent to you via email. You'll simply need to confirm the correct email address that is attached to your Delphi account. After receiving the new password, use it along with your email address to login to Delphi. Then visit your My Forums page for a refresher on the rest of your Delphi account info.- I updated the email address that is attached to my Delphi Membername, but the old information still shows up on the login screen. How do I get rid of it?
What you see on the Delphi login screen is stored locally in your browser's "cookie". If the earth opened up below Delphi's headquarters and swallowed it whole, your browser would still have your Delphi account information stored in it. If you've updated your email address with Delphi, and the correct account information is no longer reflected when you encounter the Delphi login screen, try deleting the information that is there and retype the correct information. If you are unable to do that then you can click on the "Other" button that appears there, to reload the login screen with a special line that will allow you to type in a different account name. Subsequent visits to Delphi will then show the correct account information.- There are a bunch of Delphi account names that appear on my login screen that I don't want there anymore. How do I remove them?
It is not necessary to remove unused account names from the Delphi login screen, but if you wish to do so you will need to manually edit your browser's cookie file. Exit out of your browser before following these steps:Netscape:
If you're using Windows it's called "cookies.txt", usually located in "C:\Program Files\Netscape\Users\default". On a Macintosh it's called "MagicCookie", usually located in "System Folder: Preferences: Netscape f". If it's not there then use your operating system's "Find" feature to locate the file. Open the cookie file in any text editor (like Windows "Notepad" or Macintosh "SimpleText"). Locate the line that begins "delphi.com", and delete the entire line. Save your changes then exit. This will remove all previously-stored Delphi account information from your browser - the next time you visit Delphi you will need to re-enter your Membername and Password in order to successfully login. There is no safe or easy way to selectively remove only certain account names from the Delphi cookie.Internet Explorer:
If you're using Windows, each cookie is stored as a separate file, usually located in "C:\Windows\Profiles\Name\Cookies. In the "Cookies" directory, locate the cookie with "delphi" in the filename, and delete the file. On a Macintosh, open Internet Explorer, then click on Edit, Preferences, Cookies. Select the "delphi.com" cookie, then click 'Delete'.- I have my password stored in my browser, but it always shows the wrong number of "asterisks". How do I fix this?
The number of asterisks displayed on the login screen will almost never accurately reflect the number of characters that are actually stored for yourDelphi password - this is an added security measure so that any onlookers, or anyone that shares the use of your browser and also visit Delphi, won't know how many digits are in your password.- I have my Membername and Password stored in my browser, but occasionally when I go to login to Delphi, all that is gone and I get the new member registration screen instead!
Delphi relies on your browser's 'cookie file' to store your own account information on the Delphi login screen. If you manually delete your cookies, or have some 3rd-party utility that does that for you periodically, you'll be wiping out the personalized account name (and optionally password) that Delphi stores for you when you go to login. If you encounter a "new member registration" screen instead of the "existing member login" screen, and you wish to login to an existing Delphi account, simply click on the "Already a member?" link that you see there.- When I try to go to my Forum, I get redirected to a login screen which has my Membername and Password stored in it. Will anyone who goes to my Forum see my information on their browser?
No. Because your account information is stored locally in your own browser's "cookie", only you will see your account information. Other Delphi members see their own account information when they encounter the Delphi login screen, because their account information is stored locally in their own browser's cookie.- After logging in I get a "404 Not Found" or "403 Access Forbidden" error. What do they mean?
These errors indicate that you may be trying to reach a Delphi page via an outdated bookmark in your browser, or via an invalid link on someone's Web page. Because we are constantly making changes to improve our service, it is sometimes necessary for us to change the URL's (Web addresses) of various services within our site. We try to maintain backwards compatibility with older URL's but that is not always possible. As a result, this will cause your Delphi bookmarks to fall out of sync.To ensure that you're trying to get to a place on Delphi that actually exists, you should always use your My Forums page - http://myforums.com, as your starting point for reaching your favorite Forums and Chat rooms on Delphi. My Forums is the center of the Delphi universe, and will always provide accurate links to Chat rooms, Message Boards, Homepage maintenance tools, and your own Delphi account information.
- I can login and get to a Message Board, but as soon as I click on something it sends me back to the login screen, or I can get to the Message Board but the login screen appears again in each of the frames! Why?
Your browser doesn't have full support for cookies, or you have some 3rd-party content-control software installed, or if you are using Internet Explorer, you have "Content Advisor Ratings" enabled. If you are using Internet Explorer:
- In Internet Explorer, click View and choose Internet Options.
- Click the Content tab. Under Content Advisor, is there a button that says "Disable"? If so, click it to disable the Content Advisor software. You'll need to know the supervisor password that was chosen when this was first turned on.
- Restart your browser and try logging into Delphi.
If you are using some other browser, or if this does not fix the problem, be sure that you are not also running any 3rd-party utilities like Webcelerator, that are designed to do fancy things with your browser cache or cookies, or suppress banner advertisements on Web sites. Any such software will cause login problems on Delphi.
- What are the minimum browser requirements for logging into Delphi?
In order to successfully login to Delphi you must use a browser that supports "cookies", and have that feature enabled. To use Delphi's Message Boards your browser must also support frames. It is highly recommended that your browser support Javascript for some advanced features of Message Boards, and Java for Delphi Chat. However, neither of these are required.- I was invited to a private Forum, and was extra-careful to sign up for Delphi using the same email address that the "Invitation" was sent to, but after logging in I am presented with a "non-member request" screen that prompts me to put in a Group Access Code!
If you've been preauthorized to join someone's private Forum by having received an email "invitation", or a message informing you of the Group Access Code to gain entrance, and you try to enter the Forum by way of a 'Members-only Homepage', you may encounter a "non-member request screen" that you cannot get past, even if your email address has been preapproved and/or you input the correct Group Code. The 'Members-only Homepage' is located at http://www.delphi.com/WEBTAG/members/. This is a known bug.The solution is to access the Forum's Message Board directly instead - use the URL:
http://forums.delphi.com/WEBTAG/startBe sure to replace the word WEBTAG in the example above with the actual Webtag of the Forum you're trying to access.
- When I try to signup for Delphi, I get an error message that "This Email Address is already in use" or "The MemberName you have chosen is not available." How come?
You appear to already have an account with Delphi. You may've signed up with Delphi long ago, or perhaps you very recently tried to signup and thought that your registration attempt had failed. After joining Delphi, we will send you an email welcoming you to our community - this email also contains a reminder of your account information. You can refer to this email if you're not sure what name and password to use to login to Delphi, or simply use the "forgotten password?" link that appears on the Delphi login screen, to have a new one sent to you via email. If your account information is not already stored in your browser, use the "Already a member? Log-in now" link that appears when you encounter the Delphi Registration screen, to login as an existing member.- I live outside of the US, and am having trouble getting my ZIP code or Postal code accepted when I try to register on Delphi.
Leave the ZIP code line blank, it's optional.
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